Writing a formal letter

Dear Sir/Madam (In case you don’t know the name → Yours Faithfully)

Dear Mr X (→Yours Sincerely)

Reason for writing (Who I am (not the name!), What I want, When and Where it happened)

I am writing with regard/reference to (the article which appeared when/where) to express my concern about/disappointment with/dissatisfation with/disapproval of/apologies for (motivation)

Body (2/3 paragraphs – Points from input material)

• Firstly/To begin with/Moreover
• In fact/Furthermore/In addition/Finally
• (I feel) I must also (dis)agree with
• I would like to/ I want to  point out that
• According to your (article)/ Your (article) states that.. However/which is completely wrong

Action Step/Desired outcome

• I trust/very much hope you will (print this letter in the next issue of your newspaper)
• I would appreciate it/be grateful if you would
• It seems only fair that you should
• I look forward to receiving/seeing
• In light of the above (I feel I am entitled to a full refund and a formal apology)

Ending

Yours faithfully/Yours Sincerely

Firma

(Ruolo/Carica)

Linking Words:

	Formal	Less formal
Addition	furthermore, in addition to, in the same way as, moreover, similarly	also, and, as well as, besides, just as
Opposition	although, however, nevertheless, nonetheless, whereas	but, or, so, on the other hand
Reference	in all cases, in general, in many cases, in most cases, in some cases, regarding, with reference to	since, so
Cause and effect (result)	accordingly, consequently, on the whole, therefore, thus, unfortunately	anyway, at any rate, because, because of
Listing	firstly, finally, in the first place, secondly, lastly, next	after, and, and then, before, first, last, second, soon, then